Deleting an FTP account revokes that login's access to your hosting immediately. It does not delete the files sitting in the folder the account pointed to, only the account itself. This is useful when a contractor's project ends or an old tool no longer needs file access.
In cPanel
- Log in to cPanel and open the FTP Accounts tool.
- Scroll to the list of FTP Accounts below the creation form.
- Find the account you want to remove and click Delete next to it.
- You'll be asked whether to also delete the account's home directory and its contents. Leave this unchecked unless you're certain you want the files removed too, then confirm.
In DirectAdmin
- Log in to DirectAdmin and open FTP Management.
- Tick the checkbox next to the FTP account you want to remove.
- Click Delete, then confirm the action on the next screen.
Deleting an FTP account only removes that login. If several accounts share the same folder, the others keep working normally. Double check the username before confirming, since this action cannot be undone from within the control panel.
If you were using the account for an automated backup or deployment script, update that script with a working set of credentials before you delete the old account, otherwise the process will start failing silently.