Email

Creating and accessing email accounts, and setting up email forwarding.

How to Set Up an Email Signature in Webmail

Learn how to add a signature with your name, title, and contact details that appears automatically on emails you send from your webmail account.

How to Create and Use a Mailing List in cPanel and DirectAdmin

Learn how to set up a mailing list so one address (like team@yourdomain.co.ke) forwards a single message to everyone on a list, and how to manage subscribers in cPanel and DirectAdmin.

How to Recover Deleted Emails in Webmail

Learn how to recover an email you accidentally deleted from your webmail Trash folder, and what to do if it has already been permanently removed.

How to Fix the "Too Many Emails Per Hour" Sending Limit Error

Your hosting account has a limit on how many emails it can send per hour to stop spam abuse, and hitting it causes bounces or delays. Here's how to check your usage, fix the immediate problem, and avoid running into it again.

How to Move Your Email Accounts to a New Host Without Losing Messages

A step-by-step guide to moving your business email accounts to a new host in the right order, so you keep your existing messages and avoid a gap in mail delivery.

How to Delete an Email Account

This article explains how to permanently delete an email account in both cPanel and DirectAdmin, and what to check first so you don't lose messages you still need.

How to Fix an Email Account That Isn't Sending or Receiving Mail

If your email account has stopped sending or receiving messages, work through these checks for full mailboxes, DNS records, spam filters, and suspensions to fix it yourself.

How to Set Up a DMARC Record for Your Domain's Email

Add a DMARC record to your domain's DNS so email providers know what to do with messages that fail SPF or DKIM checks, and start receiving reports if someone tries to spoof your domain.

How to Set Up a Catch-All Email Address for Your Domain

A catch-all email address makes sure mail sent to any address at your domain, including typos and old addresses, lands in one inbox instead of bouncing. Here's how to turn one on in cPanel and DirectAdmin.

How to Check and Increase Your Email Account's Storage Quota

Learn how to check how much storage an email account is using and increase its quota in cPanel or DirectAdmin so messages stop bouncing due to a full mailbox.

How to Set Up an Email Autoresponder (Out of Office Reply)

An autoresponder automatically sends a reply to anyone who emails your address while you're away or unavailable. Here's how to set one up in both cPanel and DirectAdmin.

How to Set Up Your Email in Outlook and Other Desktop Mail Clients

Learn how to configure your ZIPROF email account in Outlook or any other desktop mail client using the correct incoming and outgoing server settings.

How to Set Up SPF and DKIM Records to Stop Your Emails Going to Spam

Learn what SPF and DKIM records do and how to add them in cPanel or DirectAdmin so your business emails land in the inbox instead of the spam folder.

How to Create an Email Account

Set up a new @yourdomain.com email address in cPanel or DirectAdmin.

How to Access Your Webmail

How to Set Up Email Forwarding

Automatically forward copies of incoming mail from one address to another mailbox, in cPanel or DirectAdmin.

How to Change an Email Account Password

Reset the password for an existing mailbox from cPanel or DirectAdmin, without recreating the account.